Terms and Conditions of Sale

1. Seller information

This website is operated by A&A Global, a société par actions simplifiée (SAS) registered in France, trading as My Flag Boutique.

Registered business address: 14 RUE DES CHEVREFEUILLES, 34660 COURNONSEC
SIREN: 988 278 669
SIRET: 988 278 669 00011
VAT number: FR76988278669
Email: MyFlagBoutique@gmail.com
Website: https://myflagboutique.com

My Flag Boutique is the name of the online store operated by A&A Global.

2. Products

The products available for purchase are those shown on the website when the order is placed. We describe our products as accurately as possible. Minor differences in colour or appearance may result from screen settings or manufacturing variations.

Some flags may be produced after an order is placed. A standard catalogue flag is not considered personalised solely because it is produced on demand.

Special-order flags made to the customer’s specifications or clearly personalised flags are treated separately under our Refund and Return Policy and applicable law.

3. Prices and payment

Prices are displayed in euros or in the currency selected on the website. Applicable taxes and shipping charges are shown at checkout before the order is placed.

Payment is made using one of the payment methods available at checkout. The order is prepared after payment has been confirmed.

4. Orders

Please check your product options, order details, email address and delivery address before completing your purchase.

An order is processed after payment has been confirmed. We may contact you if information is missing or if there is an issue with your order.

5. Shipping and delivery

Orders are shipped with tracking. Products are shipped from China. Order preparation takes up to three days. The average delivery time is two to three weeks from dispatch and may vary depending on the destination, customs processing and local postal services. Depending on the destination, delivery may take approximately 10 to 20 business days.

Shipping charges are displayed at checkout before payment. Please provide a complete and accurate delivery address.

6. Returns, refunds and withdrawal

Our Refund and Return Policy explains the conditions for voluntary returns, refunds, damaged or incorrect items, and the statutory right of withdrawal.

For standard catalogue flags, customers may request a voluntary return within 30 days after receiving the order, subject to the conditions in that policy. Special-order flags made to the customer’s specifications or clearly personalised flags are not covered by the voluntary 30-day return policy.

Where a statutory right of withdrawal applies, it remains unaffected. Any exception for goods made to the customer’s specifications or clearly personalised applies only where permitted by applicable law.

If an item is defective, damaged or incorrect, contact us at MyFlagBoutique@gmail.com. We will provide the remedy required by applicable law. Nothing in these Terms limits mandatory consumer rights.

7. Personal data

A&A Global processes personal data in accordance with its Privacy Policy and applicable data protection laws, including the GDPR. For questions or requests concerning personal data, contact MyFlagBoutique@gmail.com.

8. Intellectual property

Website content may be protected by intellectual property laws. Third-party names, logos and trademarks remain the property of their respective owners. Content may not be reproduced or distributed without the required permission.

9. Liability and consumer rights

Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded or limited.

10. Governing law and disputes

These Terms are governed by French law, subject to any mandatory consumer protection rules that apply to the customer.

If a dispute arises, the parties will first try to resolve it amicably. If no agreement is reached, the competent courts will be determined under the applicable rules.